Terms of Service

1. Agreement Acceptance

These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "You," "Your") and YourAstroBaba ("We," "Us," "Our," "Company") regarding your use of our astrology consultation services, website, and mobile applications.

By using our services, you confirm that:

• You are at least 18 years of age
• You have the legal capacity to enter into this agreement
• You agree to comply with all terms and conditions outlined herein
• You understand that astrology services are for entertainment and guidance purposes

2. Service Description

2.1 Our Services

YourAstroBaba provides online astrology consultation services including:

• Free Services: Daily horoscopes, basic birth chart viewing, limited chat consultations
• Paid Services: Personal consultations, detailed birth chart analysis, compatibility reports, remedial guidance
• Chat Services: Real-time conversations with certified astrologers
• Phone Consultations: Voice consultations by appointment
• Email Readings: Detailed written astrological reports

2.2 Service Availability

Our services are available 24/7 online, with live consultations subject to astrologer availability. We strive to maintain continuous service but do not guarantee uninterrupted access.

3. User Registration & Accounts

3.1 Account Creation

To access personalized services, you must:

• Provide accurate, complete, and current registration information
• Maintain the security of your account credentials
• Update your information promptly when changes occur
• Accept responsibility for all activities under your account

3.2 Birth Information

For accurate astrological calculations, you may be required to provide:

• Date of birth
• Time of birth (if known)
• Place of birth

This information is essential for creating your birth chart and providing personalized predictions.

4. Payment Terms & Billing

4.1 Pricing

• All prices are clearly displayed before purchase
• Prices are subject to change with prior notice
• Currency charges may apply for international transactions
• Taxes will be added as required by applicable law

4.2 Payment Methods

We accept payments through:

• Credit/Debit Cards (Visa, MasterCard, American Express)
• Digital wallets (PayPal, Google Pay, Apple Pay)
• UPI and Net Banking (for Indian users)
• Other payment methods as available

4.3 Refund Policy

• Satisfaction Guarantee: If unsatisfied within 24 hours of a paid consultation, contact us for a refund or free follow-up session
• Technical Issues: Full refunds provided for service disruptions beyond your control
• Unused Credits: Consultation credits expire 365 days from purchase date
• Processing Time: Approved refunds processed within 5-7 business days

5. Astrology Service Disclaimers

5.1 Nature of Astrological Services

• Astrology is a belief system and interpretive art, not an exact science
• Predictions are based on traditional astrological principles and may not be accurate
• Individual free will and personal choices can alter predicted outcomes
• Results may vary and are not guaranteed

5.2 Professional Advice Disclaimer

Our services DO NOT constitute:

• Medical, psychological, or psychiatric advice
• Legal or financial counsel
• Professional therapy or counseling
• Guaranteed predictions about future events

You should consult qualified professionals for:

• Medical conditions or health concerns
• Mental health issues
• Legal matters
• Financial planning and investment decisions
• Major life decisions

6. User Conduct & Prohibited Activities

6.1 Acceptable Use

You agree to use our services respectfully and lawfully. You will:

• Provide truthful information for accurate readings
• Treat our astrologers with respect and courtesy
• Use services for personal, non-commercial purposes
• Respect intellectual property rights

6.2 Prohibited Activities

You may not:

• Share your account credentials with others
• Use services for illegal or harmful purposes
• Harass, abuse, or threaten our astrologers or staff
• Copy, reproduce, or distribute our content without permission
• Attempt to reverse engineer or hack our systems
• Create false accounts or provide misleading information
• Use services to make decisions regarding gambling or speculation

7. Intellectual Property Rights

7.1 Our Content

All content on our platform is protected by copyright and includes:

• Astrological reports and predictions
• Website design and functionality
• Software and mobile applications
• Logos, trademarks, and branding
• Educational content and articles

7.2 Limited License

We grant you a limited, non-exclusive, non-transferable license to:

• Access and use our services for personal purposes
• View and print consultation reports for personal use
• Download our mobile application for personal use

8. Privacy & Data Protection

Your privacy is important to us. Our data collection and use practices are detailed in our Privacy Policy, which is incorporated into these Terms by reference.

8.1 Information We Collect

• Personal and birth information for astrological calculations
• Payment and transaction data
• Communication records from consultations
• Website usage and analytics data

8.2 Data Security

We implement industry-standard security measures to protect your personal information, including encryption, secure servers, and access controls.

9. Service Availability & Technical Issues

9.1 Service Uptime

While we strive for continuous service availability, we do not guarantee uninterrupted access due to:

• Scheduled maintenance and updates
• Technical difficulties or server issues
• Internet connectivity problems
• Force majeure events

9.2 Technical Support

For technical issues, contact our support team at support@yourastrobaba.com. We aim to resolve issues within 24-48 hours.

10. Limitation of Liability

10.1 No Warranty

Our services are provided "as is" without warranties of any kind, including:

• Accuracy of astrological predictions
• Fitness for a particular purpose
• Uninterrupted service availability
• Error-free operation

10.2 Exclusion of Damages

We are not liable for indirect, incidental, special, or consequential damages including:

• Lost profits or business opportunities
• Emotional distress or personal injury
• Decisions made based on astrological guidance
• Data loss or corruption

11. Account Termination

11.1 Termination by You

• You may close your account at any time by contacting us
• Unused consultation credits remain valid for 365 days
• Your data will be handled according to our Privacy Policy

11.2 Termination by Us

We may suspend or terminate your account for:

• Violation of these Terms of Service
• Fraudulent or abusive behavior
• Non-payment of fees
• Legal or regulatory requirements

12. Modifications to Terms

We reserve the right to modify these Terms at any time. Changes will be communicated through:

• Email notifications to registered users
• Website announcements
• In-app notifications

Continued use of our services after changes constitutes acceptance of the modified Terms.

13. Governing Law & Dispute Resolution

13.1 Governing Law

These Terms are governed by the laws of India. Any legal proceedings will be conducted in the courts of Mumbai, Maharashtra.

13.2 Dispute Resolution

Before pursuing legal action, we encourage resolving disputes through:

1. Direct communication with our customer service
2. Mediation through a mutually agreed mediator
3. Binding arbitration if mediation fails

14. Third-Party Services

Our platform may integrate with third-party services including:

• Payment processors (Razorpay, PayPal, Stripe)
• Analytics services (Google Analytics)
• Customer support tools
• Social media platforms

These services have their own terms and privacy policies, which we encourage you to review.

15. Miscellaneous Provisions

15.1 Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions will continue in full force.

15.2 Entire Agreement

These Terms, together with our Privacy Policy, constitute the complete agreement between you and YourAstroBaba.

15.3 Assignment

We may assign our rights and obligations under these Terms. You may not assign your rights without our written consent.